For professionals
Wholesale custody for your clients' original documents
For solicitors and will writers holding wills, lasting powers of attorney and deeds: we take on custody, insurance, retrieval and continuity under written terms, and you set the client price.
Holding original documents for clients takes space, insurance and staff time, and leaves an open question about what happens to the archive if your firm merges, is sold or closes. The National Document Register holds those documents for you at a wholesale rate. We handle custody, insurance, scanning, retrieval and executor enquiries, and you earn a recurring margin on every document while keeping the client relationship.
Outsourcing custody does not outsource your professional obligations. If your firm is regulated by the SRA, it remains accountable for work carried out on its behalf; will writers remain bound by their own code of practice. The arrangement is built with that in mind: a written partner agreement, a data processing agreement under UK GDPR with your firm as controller and us as processor, transparency to your clients, and the information you need to carry out and record your own due diligence on us.
A recurring income line
Buy at a wholesale rate, set your own client price and keep the margin, with the arrangement disclosed to your clients.
Custody, insurance and retrieval handled
Storage space, insured custody, scanning and retrieval requests come off your desk and onto ours.
A written answer on continuity
Documented commitments for the archive, so you can tell clients what happens to their originals if your firm merges, is sold or closes.
Executor enquiries handled
Identity-checked release to executors and attorneys, including searches of our register for a will or document after a death, without tying up your reception.
Support for your compliance
A full index of your documents on request, and cooperation with your own due diligence, audits and file reviews.
Optional co-branding
So the service your clients see still carries your firm's name.
Partner rates, on request
We quote wholesale rates firm by firm, because the right rate depends on how many documents you hold, where your offices are and how your archive is organised. You set your own price to clients and keep the difference.
Tell us a little about your practice using the form below and we will come back to you with a rate and a written proposal. No obligation, and nothing is shared with anyone else.
Fair, written terms
For most firms we migrate your existing files free of charge, subject to a quick assessment of the volume and location of your archive, and in return we ask for a 24-month minimum term, simply long enough for us to cover that free migration. There are no punitive exit or removal fees, ever. You can leave for cause at any time; your files and full indices are always yours and are returned promptly; and if you ever move on early for convenience, you just repay the unrecovered migration cost, nothing more. Prefer a shorter commitment? Choose a 12-month term with a small one-off migration fee instead.
Every arrangement is set out in a written partner agreement, with a data processing agreement, and structured to be transparent to your clients.
Request partner rates
The more you can tell us about your volumes and locations, the more precise the rate we can come back with. If you are not sure of the numbers, an estimate is fine.
If you would rather talk it through, call us on 0333 090 4951 or ask for a video call on Zoom, Microsoft Teams or Google Meet. We are happy to walk your team through how the arrangement works and what it would mean for your archive, wherever your offices are.
For solicitors & will writers
Turn the cost of holding clients' originals into recurring income.
Agree terms
Written partner agreement and data processing agreement.
We migrate your archive
Logged item by item; free for most firms, subject to assessment.
We hold & insure
Insured custody, scanned on arrival, continuity commitments.
Clients looked after
Scanned copies on request; verified release to executors.
You earn
Your margin on every document, every year.